Privacy Policy
Effective Date: 2024/12/01
At SoftToys.lk, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.
1. Information We Collect
We may collect the following types of information:
Personal Information: When you make a purchase or register on our site, we may collect your name, email address, phone number, shipping address, and payment details.
Browsing Information: We collect non-personal data such as your IP address, browser type, and browsing behavior through cookies and similar technologies.
2. How We Use Your Information
We use the information we collect for the following purposes:
To process your orders and deliver products.
To improve our website, products, and services.
To communicate with you regarding your orders, offers, and updates.
To comply with legal obligations and resolve disputes.
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share your data with:
Service Providers: Third-party vendors that help us process payments, deliver products, or analyze website performance.
Legal Authorities: When required to comply with the law or protect our legal rights.
4. Cookies and Tracking Technologies
We use cookies to enhance your shopping experience. Cookies help us:
Remember your preferences and cart items.
Analyze site traffic and performance.
You can manage or disable cookies through your browser settings. Note that disabling cookies may affect website functionality.
5. Data Security
We implement robust security measures to protect your information, including encryption and secure servers. However, no system is completely secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the following rights:
Access, correct, or delete your personal information.
Withdraw consent for data processing.
Opt-out of marketing communications.
To exercise your rights, contact us at info@softtoys.lk.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. Please review it periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Email: info@softtoys.lk
Phone: 0710150666
Address: Mahiyangana Road, Badulla, Sri Lanka
Thank you for trusting SoftToys.lk with your personal information.
